We would like to take this opportunity to share information with you regarding data protection related to our offerings. These include:
We, IGM Ventures Ltd (or us), are a sales and marketing consultancy, headquartered in Edinburgh, Scotland and are responsible for the processing of your personal data as a user of our services within the meaning of the General Data Protection Regulation (GDPR).
Our contact details are:
We take the protection of your privacy and your personal data very seriously. Therefore, we only process your personal data in accordance with the content of this privacy policy and applicable law.
The objective of this Privacy Policy is to inform you, which personal data we process, for what purpose this happens and according to which legal basis this processing is permitted.
Personal data means any information relating to an identified or identifiable natural person; a natural person is considered as being identifiable, directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics expressing the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified. This includes all information about your identity such as your name, your e-mail address or postal address, your customer number and online identifiers. Information that cannot be linked to your identity (such as the number of online users), on the other hand, is not personally identifiable information.
You can use our online and mobile offers without revealing your identity and without providing any personal data. When using our online sales funnels we collect your personal information as part of booking sales calls with you - please see our retargeting and cookie policy below.
Your data will be stored by on specially protected computers and servers. We utilise a number of third party software plugins. These systems are designed to be protected by technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Access to your data is only possible for a few authorised persons. These are responsible for the technical, commercial or editorial support of the servers.
Your personal data is encrypted and transmitted over the Internet. We use SSL encryption (Secure Socket Layer) for data transmission.
Some personal data (e.g. calls) is only held locally (i.e. not backed up to the cloud) and on encrypted hardrives (see "Call Recordings" in "Further Information" below).
Insofar as we obtain consent for the processing of your personal data, Art. 6(1) lit. (a) GDPR serves as the legal basis for data processing.
Insofar as your personal data is processed because this is necessary to fulfil a contract or in the context of a contract-like relationship with you, Art. 6(1) lit. (b) GDPR serves as the legal basis for data processing.
Insofar as we process your personal data in order to fulfil a legal obligation, Art. 6(1) lit. (c) GDPR serves as the legal basis for data processing.
As a legal basis for the data processing, Art. 6(1) lit. (f) GDPR applies if the processing of your personal data is necessary to safeguard the legitimate interests of our company or a third party and your interests, fundamental rights and fundamental freedoms do not require the protection of your personal data.
As part of this Privacy Policy, we will always state the legal basis on which we base the processing of your personal data.
We always delete or block your personal data whenever the purpose of the storage is omitted. However, it can also be stored if this is provided for by the legal requirements to which we are subject, for example with regard to statutory retention and documentation obligations. In such a case, we will delete or block your personal data after the end of the respective requirements.
Each time you access our online and mobile offers, we collect the following information about the device you are using: the request from your browser, and the date and time of this request. In addition, the status and the amount of data transferred are recorded as part of this request. We also collect product and version information about the browser used and the operating system of the device, as well as the Internet service provider. We continue to track which website accessed the service.
The legal basis for the processing of this data is Art. 6(1)(f) GDPR.
We process this data so that the content, for example the website, can be displayed on your device. In addition, we use the data for the operation of the online and mobile services and to detect and eliminate errors, to determine the utilisation of the online and mobile services and to make adjustments or improvements.
At the same time, these purposes justify the legitimate interest within the meaning of Art. 6(1)(f) General Data Protection Regulation (GDPR).
We use cookies. These are small text files that are stored on your computer and that store certain settings and data for sharing with us online about your browser. A cookie usually contains the name of the domain from which the cookie file was sent, as well as information about the age of the cookie and an alphanumeric identifier. Depending on content and storage duration, there are different types of cookies. Most of the cookies we use are so-called "session cookies", which are deleted when you end your browser session. In addition, there are some long-lasting cookies by which we are able to recognise you as a visitor. Many cookies come directly from us, in addition, the storage and evaluation of individual cookies come from service providers (so-called "third-party cookies").
We inform you about the use of cookies in advance with a corresponding note on a banner.
Some cookies are technically required in order to enable you to use our online and mobile services. These cookies allow us to collect and store the following data:
In addition, on our website, we use cookies that allow an analysis of your user behaviour, so-called analysis cookies. These cookies allow us to collect and store the following data:
Your data collected by means of cookies are pseudonymised so that the data cannot be matched to the respective user.
The legal basis for the processing of data by means of cookies is Art. 6(1)(f) GDPR.
Cookies allow us to recognise your computer and make any presets available immediately. Cookies help us to improve the online offer and offer you a better and more user-friendly service. The use of cookies is necessary to make the use of our online offers easier. Some features can only be offered through the use of cookies. This concerns the search, online forms and customer account.
We use analysis cookies to improve and optimise the quality of our online offers and their content.
At the same time, these purposes justify the legitimate interest within the meaning of Art. 6(1)(f) General Data Protection Regulation (GDPR).
The technically necessary cookies we use are so-called session cookies, which are automatically deleted after the end of the browser session. The remaining cookies are stored on your computer. You can delete these saved cookies yourself at any time. Most browsers are also set to automatically accept cookies. However, you can disable the storage of cookies or set your browser to notify you when cookies are sent. Please note that you may be limited or unable to use our online service if you refuse to accept cookies.
To analyse the user behaviour for the purposes mentioned above, we use the following programs, which in turn use cookies as explained. The stored data will be deleted as soon as it is no longer needed for the purposes mentioned.
We use Google Analytics for statistical analysis. Google Analytics is a web analytics service provided by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94034, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by using a corresponding setting on your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/agoptout.
For more information, see http://tools.google.com/dlpage/agoptout or http://www.google.com/analytics/privacyoverview.html (general information about Google Analytics and privacy).
Retargeting or remarketing refers to technologies in which users who have previously visited a certain website are shown appropriate advertising even after leaving this website. For this purpose, it is necessary to recognise Internet users beyond their own website, for which purpose cookies of the corresponding service providers are used. In addition, the previous usage behaviour is considered. For example, if a user views certain products, they may later display these or similar products as advertisements on other websites. It is personalised advertising that is adapted to the needs of each user. It is not necessary for this personalised advertisement to be identified beyond the recognition of the user. The data used for the retargeting or remarketing will therefore not be merged with other data.
We use such technologies to display ads on the Internet. We use third-party providers to deliver such ads. We use, among other things, offers from Google, which allows an automatic display of interesting products for the Internet user. This function is implemented by cookies. For more information about this technology, see Google Privacy Policy under https://policies.google.com/privacy The installation of cookies for Google Remarketing and Google AdWords Conversion Tracking can be prevented by setting the respective browser software by accessing the website http://www.google.com/policies/privacy/ads/ and changing the corresponding setting.
The site uses Google Retargeting Tags, Appnexus and Performance Profiles to promote our products. The retargeting JavaScript codes implemented on this website store a cookie on the user's computer for the purpose of retargeting. At a later date, the user may be provided with IGM Ventures banners or text ads, provided that the user acts on Google Search websites as well as Google's Display Networks, Appnexus and Performance Profiles. All data is recorded anonymously so that it is not possible to draw any conclusions about specific persons. Users can opt out of retargeting functionality by modifying the Google Remarketing Tags display or disabling retargeting. Alternatively, users may disable the use of third-party cookies by using the network advertising initiative's opt-out page or object to each network individually.
You can contact us in various ways, including through the contact form on our website. We may also inform you regularly with our newsletter by e-mail.
When registering for our newsletter, your e-mail address will be used for your own advertising purposes until you unsubscribe. You will receive regular information via e-mail on current topics as well as e-mails for special reasons, for example, special promotions. The e-mails may be personalised and customised based on our information about you.
If you have not given us your consent in writing, we will use the so-called double-opt-in procedure for registering for our newsletter, i.e. we will only send you a newsletter by e-mail if you have previously expressly confirmed to us that we should activate the newsletter dispatch. We will then send you a notification e-mail asking you to confirm that you wish to receive our newsletter by clicking on a link in this e-mail.
The legal basis for processing your data is your consent in accordance with Art. 6 (1) lit. (a) GDPR, if you have explicitly registered for the newsletter. In accordance with legal requirements, it may also be possible for you to receive our newsletter from us without your explicit consent or for us to contact you by e-mail, because you have ordered goods or services from us. In this context your e-mail address and you have not objected to receiving information by e-mail. In this case, our legitimate interest in transmitting direct mail is pursuant to Art. 6(1) lit. (f) GDPR.
If you altogether no longer want to receive newsletters from us, you can revoke your once given consent at any time with effect for the future or object to the further receipt of the newsletter without incurring any costs other than the transmission costs according to the basic rates. Simply use the unsubscribe link included in each newsletter or send a message to us.
You can contact us by phone, by e-mail, by chat or by post. If you would like to use one of these contact options, we collect the personal data that you provide us with via the selected contact option. This can be your name, address, e-mail address, customer number and telephone number. You can decide for yourself which information you want to give us about the contact options. We process this data solely for the purpose of being able to answer or process your enquiry or request.
As far as you would like to use our contact forms, we collect the personal data that you provide in the contact form, in particular your name and e-mail address. In addition, we store the date and time of the request. We process the data transmitted via the contact form exclusively for the purpose of being able to answer your enquiry or request.
The legal basis for the processing of the data when using the offered contact options is your consent according to Art. 6(1)(a) GDPR. You can revoke your consent at any time. After the matter has been processed by us, the data is first stored in the event of any queries. A deletion of the data can be demanded at any time, otherwise the deletion takes place after completion of the matter. We will delete the data immediately if we are not obliged to store it due to commercial or tax regulations.
In our online and mobile offer you will find links to the social network Facebook as well as to our YouTube channel. The links are indicated by the respective labels of the provider.
Clicking on the links opens the corresponding social media pages for which this Privacy Policy does not apply. For details of the applicable provisions, please refer to the respective Privacy Policies of each provider. You can find them under:
Facebook: http://www.facebook.com/policy.php
YouTube: https://policies.google.com/privacy
According to GDPR, the persons concerned have different rights. If you want to assert this or want to receive further information, please feel free to contact us at any time.
The affected rights include in particular:
If your personal data is based on legitimate interests and is processed in accordance with Art. 6(1)(1) lit. (f) GDPR, you have the right to file an objection against the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for this arising from your particular situation.
If you believe that the processing of your personal data by us does not comply with this Privacy Policy or the applicable Privacy Policy, you may complain to us. We will then examine the matter and inform you of the result of the test. In addition, you also have a right of appeal to a supervisory authority.
In principle, we do not transmit personal data to third parties outside the purposes explained in this Privacy Policy. However, as far as we are obliged by law or by court order, we will forward your data to the authorities entitled to receive information.
Our online offer contains links to other websites. These links are usually marked as such. We have no influence on the extent to which the linked websites comply with the applicable data protection regulations. We therefore recommend that you also inform yourself as to the respective Privacy Policies of other websites.
The status of the Privacy Policy is indicated by the date (below). We reserve the right to change this Privacy Policy at any time with future effect. A current version is available directly from the online website. Please look up the online website regularly and find out about the current Privacy Policy.
Status of this Privacy Policy: May 2018
As part of our business development practices we conduct cold calls (or prospecting calls) and sales calls in order to establish whether we may be able to help with issues in your business and whether we are a potential good fit to work together. These calls may be recorded by the individuals performing the calls and may then be used for self review by the individual making the calls. This process is used to aide compliance with our processes and assist in skill improvement and development.
These calls are held locally on encrypted drives by the relevant individuals, are not backed up to the cloud but may be backed up to local encrypted harddrives.
Per the telecommunications regulations, we are permitted to record calls without explicilty informing you at the beginning of the call provided the recording is for the purpose of establishing the existence of facts, to ascertain self regulation practices and ensure that we have carried out our work. This statement serves as notice that these calls may be recorded for those reasons expressely allowed in the telecommunications regulation.
As a legal basis for processing these recordings, we rely on Art. 6(1) lit. (f) GDPR (i.e. to safeguard the legitimate interests of our company). We do not share these recordings unless written consent has been obtained from the involved parties in advance.
When conducting workshops or courses with us, we may record these sessions to provide to you so that you can review material outside of our sessions. This is confirmed by you at the start of the workshop. These are shared recordings to aide our consulting process with the aim of helping you better learn or implement discussions we hold. These recordings are held in your company folder with us in our "Google Drive". You will have access to add other users if agreed with us.
Per the telecommunications regulations, we are permitted to record calls without explicilty informing you at the beginning of the call provided the recording is for the purpose of establishing the existence of facts, to ascertain self regulation practices and ensure that we have carried out our work. This statement serves as notice that these calls may be recorded for those reasons expressely allowed in the telecommunications regulation.
As a legal basis for processing these recordings, we rely on Art. 6(1) lit. (f) GDPR (i.e. to safeguard the legitimate interests of our company). We do not share these recordings in any place other than your drive but we do reserve the right to amend, edit or make selections from these videos in our marketing materials. By choosing to work with us, you consent to these video and audio files being recorded for your (and our) reference and you consent to us using snippets of sessions with no personally identifiable information in marketing materials.
Our online offers use the Facebook Customer's remarketing feature "Custom Audiences" ("Facebook"). This allows users of the website to be shown interest-based advertisements ("Facebook Ads") as part of their visit to the social network Facebook or other websites that also use the process. We are interested in showing you advertisements that are of interest to you in order to make our online offers more interesting to you. The legal basis for the processing of your data is Art. 6(1)(1) lit. (f) GDPR.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the extent and further use of the data collected through the use of this tool by Facebook and therefore inform you that according to our knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you have accessed the corresponding website of our online services or have clicked on an ad from us. If you are registered with a service of Facebook, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a chance that the provider will find out and store your IP address and other identifying features.
Disabling the "Facebook Custom Audiences" feature is available to logged-in users at https://www.facebook.com/settings
For more information about data processing through Facebook, please visit https://www.facebook.com/about/privacy.
Our online offers use the social media plug-in of the social network Facebook. Facebook will be available at www.facebook.com, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, and at www.facebook.com operated by Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland ("Facebook").
An overview of Facebook plug-ins can be found here: http://developers.facebook.com/docs/plugins; You can find further information on Facebook's Privacy Policy at the following link: www.facebook.com/policy.php Facebook may receive the information that you have accessed the corresponding website of our online service and possibly interacted with the plug-in. By activating the plug-in, your personal data will be saved and sent to Facebook in the USA.
We have no influence on the collected data and data processing operations, nor are we aware of the full extent of data collection, the purpose of the processing, or the retention periods. We also have no information on how to delete the data collected by Facebook.
Facebook stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and/or tailor-made website design. Such an evaluation is carried out in particular (also for non-logged-in users) for the presentation of needs-based advertising and to inform other users of the social network about your activities on our website. You have a right to object to the formation of these user profiles, whereby you must exercise this right to Facebook.
Through the plug-ins we offer you the opportunity to interact with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6(1)(1) lit. (f) GDPR.
You can completely prevent the plug-ins from being loaded using add-ons for your browser, so-called script blockers.